Welcome to Cavitron® Official Website (https://cavitronco.com/). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and interact with our services. Cavitron is dedicated to providing dental professionals with comprehensive information about ultrasonic scaling systems, inserts, handpieces, and accessories manufactured by Dentsply Sirona. We understand that privacy is paramount, especially in the healthcare industry, and we are committed to protecting your personal information in accordance with applicable laws and regulations.
By accessing or using cavitronco.com, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please discontinue use of our website immediately. We encourage dental professionals, practice managers, and all visitors to review this policy carefully to understand our practices regarding your information and how we will treat it.
Our business address is 1301 Smile Way, York, PA 17404, USA. For privacy-related inquiries, you may contact us at support@cavitronco.com or call 1-844-228-4876.
What Information We Collect
We collect several types of information from and about users of our website, including information by which you may be personally identified. The categories of information we collect include:
Personal Identification Information: When you contact us through our website, request product information, sign up for newsletters, or communicate with our customer support team, we may collect personal information such as your name, email address, phone number, professional credentials, dental practice name, business address, and job title. This information helps us respond to your inquiries and provide relevant product information about Cavitron ultrasonic scalers, inserts, and accessories.
Technical and Usage Data: We automatically collect certain information when you visit our website, including your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, device identifiers, and other technology on the devices you use to access cavitronco.com. We also collect information about your visit, including the full Uniform Resource Locators (URLs), clickstream to, through and from our website, products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information such as scrolling, clicks, and mouse-overs, methods used to browse away from the page, and any phone numbers used to call our customer service number.
Transaction and Inquiry Information: When you inquire about Cavitron products such as the Cavitron Plus, Select SPS, 300 Series, Jet Plus systems, or accessories like Steri-Mate handpieces and 30K inserts, we may collect information about your practice needs, preferred purchase channels, budget considerations, and specific product configurations you’re interested in. While we catalog products across verified retailers like Safco Dental, Henry Schein, TDSC, DHP Supply, and Midwest Dental, we may collect information about your purchasing preferences and requirements.
Communication Records: We maintain records of correspondence when you email us at support@cavitronco.com, call 1-844-228-4876, or otherwise communicate with our team regarding product specifications, warranty information, compatibility questions about 25 kHz versus 30 kHz inserts, installation requirements, or technical support for SPS technology and Tap-On Technology features.
Cookies and Tracking Technologies: We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing activities on cavitronco.com. This includes information about which product categories you view (ultrasonic scalers, inserts, handpieces, or accessories), how long you spend on different pages, and which resources you access regarding products like the Cavitron Select SPS or Prophy-Jet Air Polishing System.
We do not knowingly collect sensitive personal health information about patients through this website. Our site is designed for dental professionals seeking equipment information, not for patient interactions or treatment records.
Use of Information
We use the information we collect about you or that you provide to us, including personal information, for the following purposes:
Product Information and Support: To provide you with detailed information about Cavitron ultrasonic scaling systems, including specifications such as the Cavitron Plus dimensions (4″ H x 7 3/8″ W x 9 1/2″ D, 12 lbs), warranty terms (ranging from 2 to 4 years depending on the model), power requirements (115V three-prong grounded outlet), and compatibility with 30 kHz insert systems. We use your information to answer technical questions about SPS (Sustained Performance System) technology, Tap-On Technology turbo mode, System Purge features, and operatory installation requirements including plumbed versus reservoir water supply options.
Communication and Customer Service: To respond to your inquiries via email at support@cavitronco.com or phone at 1-844-228-4876 regarding product selection guidance, helping you choose between Plus, Select SPS, or 300 Series models based on your operatory setup, water line availability, insert inventory (25 kHz versus 30 kHz), and practice workflow needs.
Website Improvement: To analyze how visitors navigate cavitronco.com, which product categories generate the most interest, what information dental professionals seek about ultrasonic scaling technology, and how we can enhance the user experience when researching Cavitron equipment manufactured by Dentsply Sirona.
Marketing and Educational Content: To send you newsletters, product updates, educational resources about ultrasonic scaling techniques, information about new Cavitron products or accessories, maintenance guidance for water filters and O-rings, and updates to our catalog of products across verified retailers. You may opt out of marketing communications at any time.
Legal and Business Operations: To comply with legal obligations, enforce our Terms & Conditions, protect our rights and property, ensure website security, prevent fraud, and fulfill our business operations related to providing information about dental hygiene equipment and ultrasonic scaling solutions.
Analytics and Research: To understand trends in the dental equipment market, assess interest in features like autoclavable Steri-Mate handpieces, wireless foot pedals on the 300 Series, air polishing capabilities of the Prophy-Jet and Jet Plus systems, and the importance of features like consistent tip power under clinical load.
We do not sell your personal information to third parties. We do not use your information for purposes incompatible with the context in which it was collected without your explicit consent.
Third-Party Disclosure
We may share your information with third parties under the following circumstances:
Authorized Service Providers: We may share information with trusted third-party service providers who perform services on our behalf, such as website hosting, data analysis, email delivery, customer service support, and marketing assistance. These service providers are contractually obligated to use your information only for the purposes of providing services to us and are required to maintain the confidentiality and security of your information.
Dentsply Sirona and Business Partners: As Cavitron is manufactured by Dentsply Sirona, we may share information with Dentsply Sirona and its affiliates for purposes related to product support, warranty service, technical assistance, training resources through Cavitron World, and customer relationship management. We may also share information with authorized distributors and verified retailers such as Safco Dental, Henry Schein, TDSC, DHP Supply, and Midwest Dental when you request purchase information or express interest in acquiring specific Cavitron products.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements, comply with court orders, subpoenas, or other legal processes, or to protect our rights, property, or safety or that of our users or the public.
Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred to the acquiring entity or successor organization. You will be notified via email and/or prominent notice on our website of any such change in ownership or control of your personal information.
Aggregated or Anonymized Data: We may share aggregated or anonymized information that does not directly identify you with third parties for research, marketing, analytics, or other purposes. For example, we might share statistics about interest in different Cavitron models or common compatibility questions without revealing individual identities.
We do not share your personal information with unaffiliated third parties for their own marketing purposes without your explicit consent. We carefully vet all third parties with whom we share information to ensure they maintain appropriate data protection standards.
Cookie Usage
Cavitronco.com uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze website traffic.
Types of Cookies We Use:
Essential Cookies: These cookies are necessary for the website to function properly. They enable basic functions like page navigation, access to secure areas, and maintaining your session as you browse product information about ultrasonic scalers, inserts, and accessories.
Analytics Cookies: We use analytics cookies to understand how visitors interact with cavitronco.com, including which pages are most viewed (such as the Cavitron Plus product page, comparison of Plus versus Select SPS versus 300 Series, or compatibility FAQs about 25 kHz and 30 kHz inserts), how long visitors spend on different sections, and what search terms they use.
Functionality Cookies: These cookies allow the website to remember choices you make (such as preferred retailer links, product categories of interest, or language preferences) and provide enhanced, personalized features.
Marketing Cookies: With your consent, we may use marketing cookies to track your activity across websites and deliver relevant advertisements about Cavitron products and dental hygiene solutions. These cookies help us understand the effectiveness of our marketing campaigns.
Third-Party Cookies: Some cookies are placed by third-party services that appear on our pages, such as analytics providers or advertising networks. These third parties may collect information about your online activities over time and across different websites.
Managing Cookies: Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. You can also delete cookies that have already been set. However, if you disable or refuse cookies, please note that some parts of cavitronco.com may become inaccessible or not function properly. To learn more about cookies and how to manage them, visit www.allaboutcookies.org.
By using our website, you consent to our use of cookies as described in this Privacy Policy. You may withdraw your consent at any time by adjusting your cookie settings or contacting us at support@cavitronco.com.
External Links
Cavitronco.com contains links to external websites, including verified retailers such as Safco Dental, Henry Schein, TDSC, DHP Supply, Midwest Dental, and Amazon where Cavitron products are available for purchase. We also link to manufacturer resources including Dentsply Sirona’s official site and Cavitron World resource hub for training materials and webinars.
Please be aware that we are not responsible for the privacy practices of these external sites. When you click on a link to leave cavitronco.com, you will be subject to the privacy policy of the destination website. We strongly encourage you to read the privacy policies of any third-party sites you visit, as their practices may differ significantly from ours.
The inclusion of any link does not imply our endorsement of the external site, its content, or its privacy practices, although we make efforts to catalog products only from verified, reputable retailers in the dental supply industry. We are not responsible for the content, accuracy, security, or privacy practices of linked websites.
If you purchase Cavitron products through external retailer links, your transaction will be governed by that retailer’s privacy policy and terms of service. We do not receive or store your payment information when you make purchases through external sites, though retailers may share with us general information about product interest or aggregate sales data.
Security Measures
We implement appropriate technical and organizational security measures designed to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. Given that our website serves dental professionals who may be subject to healthcare privacy regulations, we take security seriously.
Security Measures Include:
Encryption: We use Secure Socket Layer (SSL) encryption technology to protect sensitive information transmitted through our website, including contact forms and email communications.
Access Controls: We limit access to personal information to employees, contractors, and service providers who need to know that information to provide services to us. All such individuals are subject to contractual confidentiality obligations.
Regular Security Assessments: We conduct regular reviews of our security practices, update our systems to address emerging threats, and maintain security protocols consistent with industry standards for business websites.
Data Minimization: We collect only the information necessary to fulfill the purposes outlined in this Privacy Policy and retain it only as long as needed or required by law.
Secure Storage: Personal information is stored on secure servers with restricted access, protected by firewalls and other security technologies.
However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any passwords or account information related to your interactions with our website.
If you have reason to believe that your interaction with us is no longer secure, please immediately contact us at support@cavitronco.com or call 1-844-228-4876.
User Rights and Choices
Depending on your location and applicable laws, you may have certain rights regarding your personal information:
Access and Portability: You have the right to request access to the personal information we hold about you and, in some cases, receive a copy of that information in a portable format.
Correction: You may request that we correct inaccurate or incomplete personal information we maintain about you.
Deletion: You may request that we delete your personal information, subject to certain exceptions such as legal obligations or legitimate business needs.
Objection and Restriction: You may object to or request restriction of certain processing of your personal information, such as direct marketing communications.
Withdrawal of Consent: Where we rely on your consent to process personal information, you have the right to withdraw that consent at any time by contacting us at support@cavitronco.com.
Opt-Out of Marketing: You may opt out of receiving marketing emails from us by following the unsubscribe instructions included in each marketing email or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you non-promotional messages related to your inquiries or our business relationship.
To exercise any of these rights, please contact us at support@cavitronco.com or write to us at 1301 Smile Way, York, PA 17404, USA. We will respond to your request within the timeframe required by applicable law, typically within 30 days. We may need to verify your identity before processing your request to ensure the security of your personal information.
Please note that certain rights may be limited by applicable law or legitimate business interests. For example, we may need to retain certain information for record-keeping purposes or to complete transactions you initiated before submitting a deletion request.
Protection of Minors
Cavitronco.com is designed for use by dental professionals, practice managers, and other adults in the dental industry. We do not knowingly collect personal information from individuals under the age of 18. Our content focuses on professional dental equipment including ultrasonic scaling systems, clinical accessories, and technical product information intended for trained dental hygienists and dentists.
If we learn that we have collected personal information from a person under 18 without verification of parental consent, we will delete that information promptly. If you believe we might have information from or about a minor, please contact us immediately at support@cavitronco.com.
Parents and guardians should supervise children’s online activities and consider using parental control tools available from online services and software manufacturers to create a child-friendly online environment. These tools can also prevent children from disclosing personal information without parental permission.
CCPA Compliance
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information. This section describes your CCPA rights and how to exercise them.
Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell about you. Specifically, you may request the categories and specific pieces of personal information we have collected, the categories of sources from which we collected it, our business purposes for collecting it, and the categories of third parties with whom we share it.
Right to Delete: You have the right to request deletion of personal information we have collected from you, subject to certain exceptions such as completing transactions, detecting security incidents, complying with legal obligations, or other uses permitted by CCPA.
Right to Opt-Out of Sale: We do not sell personal information as defined by CCPA. We do not exchange your personal information for monetary or other valuable consideration. Therefore, there is no need to opt out of sales.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights, including by denying goods or services, charging different prices, providing different quality of services, or suggesting you will receive different prices or quality of services.
Authorized Agents: You may designate an authorized agent to make requests on your behalf. We may require verification that you provided the agent permission to submit the request and may require you to verify your identity directly with us.
Verification Process: When you submit a request to know or delete, we will verify your identity by asking you to provide information that matches information we maintain about you, such as your email address, phone number, and details about your previous interactions with cavitronco.com.
Contact for CCPA Requests: To exercise your CCPA rights, please contact us at support@cavitronco.com or call 1-844-228-4876. You may also write to us at 1301 Smile Way, York, PA 17404, USA. We will respond to verifiable requests within 45 days, with the possibility of a 45-day extension when reasonably necessary.
GDPR Compliance
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, the General Data Protection Regulation (GDPR) and similar laws provide you with specific rights regarding your personal data. We process personal data in accordance with GDPR principles.
Legal Basis for Processing: We process your personal data based on the following legal grounds: (1) Consent – when you have given explicit consent for specific processing activities; (2) Contract – when processing is necessary to fulfill our relationship with you or take steps before entering into a relationship; (3) Legal Obligation – when processing is required by law; (4) Legitimate Interests – when we have legitimate business interests that do not override your data protection rights.
Your GDPR Rights: Under GDPR, you have the right to access, rectify, erase, restrict processing, object to processing, and data portability, as described in the User Rights and Choices section above. You also have the right to withdraw consent at any time where we rely on consent as the legal basis for processing.
Data Transfers: If we transfer your personal data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission or other legally recognized transfer mechanisms.
Data Protection Officer: For GDPR-related inquiries, please contact us at support@cavitronco.com. While we may not be required to appoint a formal Data Protection Officer, we have designated personnel responsible for data protection compliance.
Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority in your country if you believe we have processed your personal data in violation of GDPR. However, we encourage you to contact us first so we can address your concerns directly.
Retention: We retain personal data only as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
How Long We Keep Your Information
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria we use to determine retention periods include:
Active Relationship Duration: We retain your information while you actively engage with our website, request product information about Cavitron systems, communicate with our support team, or receive newsletters and updates you have subscribed to.
Business Purpose Completion: When you submit a specific inquiry about products such as the Cavitron Plus specifications, warranty terms, insert compatibility, or installation requirements, we retain that information until the purpose is fulfilled and for a reasonable period thereafter to address any follow-up questions.
Legal and Regulatory Requirements: We retain information as required by applicable laws, including tax laws, business records regulations, and healthcare industry standards. For example, business communications and transaction records may be retained for seven years or longer as required by law.
Legitimate Business Interests: We may retain information for legitimate business purposes such as fraud prevention, security, resolving disputes, enforcing our Terms & Conditions, and maintaining business records. Analytics and aggregated data may be retained indefinitely as it does not identify individuals.
User Requests: If you request deletion of your personal information, we will delete or anonymize it unless we have a legal obligation or legitimate interest to retain it. In such cases, we will inform you of the reason for continued retention.
When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention and deletion policies. This includes removing information from active databases and backup systems or rendering it unidentifiable.
If you have questions about our retention practices or wish to request deletion of your information, please contact support@cavitronco.com.
Policy Updates
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.
Notification of Material Changes: If we make material changes that significantly affect how we collect, use, or share your personal information, we will provide prominent notice on cavitronco.com and may also notify you by email at the address you have provided. Material changes may include significant expansions of data collection practices, new uses of personal information not previously disclosed, or changes to data sharing practices.
Continued Use Constitutes Acceptance: Your continued use of cavitronco.com after we post changes to this Privacy Policy constitutes your acceptance of those changes. If you do not agree with the updated Privacy Policy, you should discontinue use of our website.
Reviewing Updates: We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information and to understand your rights. You can always find the current version of our Privacy Policy at https://cavitronco.com/privacy-policy.
Archived Versions: If you would like to review a previous version of our Privacy Policy, please contact us at support@cavitronco.com and we will provide it if available.
We are committed to transparency in our privacy practices and will continue to update this policy to reflect our ongoing commitment to protecting your personal information while serving the dental professional community with comprehensive information about Cavitron ultrasonic scaling technology.
Privacy Questions
If you have any questions, concerns, or comments about this Privacy Policy or our privacy practices, we encourage you to contact us. Our team is available to address your inquiries about how we collect, use, protect, and share your information related to Cavitron ultrasonic scalers, inserts, handpieces, and accessories.
Contact Information:
Email: support@cavitronco.com – For privacy questions, data access requests, deletion requests, opt-out preferences, or general privacy concerns.
Phone: 1-844-228-4876 – Speak with our customer support team during business hours about privacy matters or any aspect of your personal information.
Mailing Address:
Cavitron® Official Website
1301 Smile Way
York, PA 17404
USA